Telephone Prospecting
CRM and Contact Management Implementation Workshop
Strategic Objectives:
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Competence
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Confidence
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Character
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Master the skills that you need to build relationships and open sales opportunities
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Practice new approaches and break your fear of making the call
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Develop free-flowing script outlines to humanize the sales process
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Develop programs to nurture clients for long-term sales success
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Focus on business pain and trigger evenst to make telephone prospecting a pleasurable and productive experience
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Integrate call etiquette principles to demonstrate humility and integrity
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Workshop to Include:
Now that you have the plan, we will now design the sales control system using Salesforce.com in order to manage the process on an on-going basis.
A continuation of Day 2 training, the Day 3 Workshop actually provides you with a web-based working system that is customized to your requirements.
Our hands-on implementation modules provide the skills transfer to customize telephone prospecting programs using Salesforce.com’s web-based system that you can use on an ongoing basis.
Technology Used:
We highly recommend usage of Salesforce.com as a CRM and contact-manager for the purposes of training.
Although there are many thousands of excellent CRM and contact management software on the market, we have chosen Salesfroce.com as it provides the tools and ease of timplementation and reporting that we need to effectively set-up a prospecting program.
You may decide to continue using Salesforce.com after implementation or you can apply the strategies taught in this class to your own proprietary system.
To sign-up for a free demo, please go to http://www.salesforce.com.
Salesforce.com Overview
- Define your ideal targeted customer based on the key factors relevant to your sales success.
Set-up of System:
- Develop the right opening phrases that build trust
Data Management:
- Design and Practice Objection-Handling techniques that get to the truth behind objections such as
Workflow:
- How to use email to introduce yourself without creating the wrong impression
Reporting:
- Determine the best time of day or best days to reach your prospects
Deliverables/Takeaways from Getting In Front of Decision-MakersTM Sales Control System:
- Manage your program
- Manage your time
- Develop nurturing programs
Course Details:
In-House Sessions
We create custom programs for your team
Public Sessions
Call us for the next public session near you
Times - 8:30 a.m. to 4:30 p.m.
Course cost: $995 per attendee, group rates available
